Terms and Conditions

Flyer Press Ltd
9 Bridge Road
Felixstowe, IP11 7SL
Phone: 01394 283371 Flyer online
Email: sales@flyerpress.co.uk
services list, Design, Print, Marketing, Distribution

1. Basic Terms
Flyer Press reserves the right to refuse honouring a quotation if it feels that the quotation failed to cover all expenses and reasonable profits.

2. Materials
All materials will be handled with care, but Flyer Press assumes no responsibility for loss or damage of any materials provided by the client. Client should have copies of all materials submitted. Materials are returned with project on completion of work. Professional photographer's material must have a copyright release - Flyer Press follows accepted industry standards when dealing with copyrighted works. Purchaser agrees to assume full responsibility for any copyright infringements. Purchaser also agrees to hold harmless and to indemnify Flyer Press for all costs, expenses, attorneys fees, or judgements resulting from any claim or lawsuit against Flyer Press for copyright infringement.

3. Color Reproduction & Quality
Flyer Press will try its best to produce a high quality and accurate reproduction of pictures & logos, but may be unable to achieve an exact match. All cards are "gang-run" and are not a one-to-one match, some color shift may occur during color separation or printing. Flyer Press may advise clients when the reproduction quality is highly questionable and the client is responsible to make the final decision for usage of said materials.

4. Alterations & Extras
Any alterations to the original specifications will carry an hourly design charge if it is deemed necessary by Flyer Press, at a rate of £35/hr., min. 1/2 hr. Extras that fall into design time charges include: logo, photo manipulation, illustration and photo retouching. Please call for details and quotes on this type of work as it is not included in our basic pricing structure.

5. Digital Files
Projects submitted on disk or online must be set up using our Designer Guidelines, also available by Email Please consult a copy of our Designer Guidelines before designing your project. We try to catch problems that may result in improper printing (i.e. font conversions, color & resolution issues), but proper setup is ultimately the responsibility of your designer. Flyer Press will not be held responsible for the improper printing of files supplied on disk. Files not set up using our Designer Guidelines will incur a £35/hr. design charge to make them printable.

6. Proofing
Flyer Press will provide e-mail proof approximately within 2-3 days of receiving your order on postcards, flyers and brochures may take a few days longer. One initial and one final proof are included in the price. If client has extensive changes or corrections, additional layout/design time will be charged at an hourly rate, £35/hour. Changes must be in writing, no verbal corrections or approvals will be accepted. All text must be proofed by the client to ensure accuracy. No changes will be accepted after client's approval of proof (This means spelling errors undetected, wrong phone numbers etc.). Flyer Press will not be responsible for any errors or omissions after client's approval, regardless of origin. E-mail proof as PDF is available free of charge, colors may vary according to your screen calibration, and may not match the final print. All proofs must be signed, dated and returned by client before actual printing can commence. Faxed or E-mailed approvals will be considered original documents.

7. Timing
Clients are advised on the turnaround time for each job. Approximate turnaround time after approval to print is 5-7 working days. It is in Flyer Press's interest to keep this turnaround time, however Flyer Press is not responsible for any damages that may be caused by late deliveries. All delivery dates are approximate and can vary due to equipment failure, emergencies or inability to obtain required materials. There is no refund for late deliveries. Shipping is not included in the turnaround time. Rush orders for gang-run postcards and business cards carry a 75% surcharge, all other rush jobs carry a 50% surcharge, plus shipping charges.

8. Quantities
Due to various factors in printing, quantities can vary 10% above or below the original order. There is no charge when overrun is the case, but Flyer Press will adjust its cost when under printing happens. Flyer Press will not rerun any jobs when the shortage is less then 10%.

9. Shipping & Handling
We ship with Flyer Distribution services, other shipment methods are available.

10. Payment
All jobs must be prepaid or credit turms agreed in writing. Orders without accounts will not be processed without payment. a minumun 50% deposit will be allowed Subject to seeing artwork.The final 50% will be paid upon delivery or collection of goods. All Credits are at the Directors descretion. 30 day accounts can be arraigned but only at the Directors discretion and subject to a credit check from ether supplier, Accountants, credit checking agencies or banks. Credit amounts will be given subject contract or directors decision. All printed material and / or goods remain the property of Flyer Press ltd until paid for in full. Flyer Press reserve the right to change prices at any time on all quotes and orders without notice.

11. What's Included
Flyer Press prices include half an hour of dedicated time towards the creative design and production of your project. This allotted time includes scanning, basic layout, the faxing/emailing, correction of proofs and any other task needed for the completion of your project, including phone calls and retrieving e-mail. When supplying your Work on disk or by email, this time is used to troubleshoot your files and make basic changes if needed. Fixing your files is not included in our pricing, so design charges will be assessed to total time needed to fix your project and does not include an half hour of our dedicated design time.

12. Cancellation of Order
Charges for cancellation of orders will be based on the degree of completion of your project: 1. If no work has been done, a full refund or credit will be issued. 2. If scanning and picture adjustment has been done, there will be a £7.50 charge per image. 3. If layout is completed there will be an hourly charge of £35 (minimum of one hour). 4. If order is completed, no refund is available. 5. If jobs are not completed within 60 days of order date due to client's delay, it will be cancelled by Flyer Press and charged according to the terms above.

13. Claims
All claims regarding printed jobs must be submitted in writing for evaluation within ten days of receiving your product. Flyer Press = Flyer Press Ltd

Privacy Policy

Privacy provider of this Website. Flyer Press Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:
Data:- collectively all information that you submit to Flyer Press Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the
Data Protection Laws; Data Protection Laws:- any applicable law relating to the processing of personal Data, including but not limited to the Directive 95/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR:- the Data Protection Act 2018 (DPA 2018), and the General Data Protection Regulation (GDPR)
Flyer Press Ltd, we or us:- Flyer Press Ltd, a company incorporated in the UK.
User or you:- any third party that accesses the Website and is not either (i) employed by Flyer Press Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Flyer Press Ltd and accessing the Website in connection with the provision of such services; and
Website:- the website that you are currently using, , and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation: a) the singular includes the plural and vice versa; b) references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy; c) a reference to a person includes firms, companies, government entities, trusts and partnerships; d) “including” is understood to mean “including without limitation”; e) reference to any statutory provision includes any modification or amendment of it; f) the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies only to the actions of Flyer Press Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
4. For purposes of the applicable Data Protection Laws, Flyer Press Ltd is the “data controller”. This means that Flyer Press Ltd determines the purposes for which, and the manner in which, your Data is processed.

How we collect Data

5. We collect Data in the following ways: a) data is given to us by you ; and b) data is collected automatically.

Data that is given to us by you

6. Flyer Press Ltd will collect your Data in a number of ways, for example: a) when you contact us through the Website, by telephone, post, e-mail or through any other means; in each case, in accordance with this privacy policy.

Data that is collected automatically

7. To the extent that you access the Website, we will collect your Data automatically, for example: a) we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

Keeping Data secure

8. We will use technical and organisational measures to safeguard your Data, for example: access to your account is controlled by a password and a user name that is unique to you. we store your Data on secure servers.
9. Technical and organisational measures include measures to deal with any suspected data breach.
10. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: sales@flyerpress.co.uk If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit https://www.gov.uk/government/all#guidance_and_regulation and www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

11. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
12. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

13. You have the following rights in relation to your Data: a) Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. b) Right to correct – the right to have your Data rectified if it is inaccurate or incomplete. c) Right to erase – the right to request that we delete or remove your Data from our systems. d) Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it. e) Right to data portability – the right to request that we move, copy or transfer your Data. f) Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
14. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: admin@flyerpress.co.uk
15. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
16. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

17. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites.
18. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

19. Flyer Press Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Flyer Press Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
20. We may also disclose Data to a prospective purchaser of our business or any part of it.
21. In the above instances, we will take steps with the aim of ensuring your privacy is protected.


22. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
23. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
24. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
25. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

26. Flyer Press Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact Flyer Press Ltd by email sales@flyerpress.co.uk


27. This privacy policy was created based on current legal information.